Snowmass Mountain Lodging, located in Snowmass Village, CO is looking for a Front Desk Agent to join our team. If you enjoy working as a part of a team and have a motivated and positive attitude, we would love to meet you!
Duties Include: Maintaining and promoting guest hospitality at all times, ensuring the Front Desk is run and organized in such a way as to ensure smooth check in and check out, maintain guest satisfaction at all times
Location: Snowmass Mountain Lodging, Managed by East West Hospitality - Snowmass Village, CO
Employment Type: Full Time Seasonal/ Part Time Seasonal
Start Date: ASAP
Pay Rate: $25.00/Hour
Schedule: Flexible Schedule, some nights, weekends, and holidays required
Posting Closes: 2/20/2026 (or until filled)
Open Until: Filled
Essential Responsibilities
Duties Include:
- Maintain and control all pre-registration and pre-assignment of rooms.
- Be aware of the selling situation for a week in advance.
- Assure that check-outs have been pulled and verified on a regular basis.
- Assure the accuracy and completion of all folios, room changes, credit approvals, etc.
- Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or personnel.
- Have knowledge of any and all promotions and/or current programs that would influence or affect the guest.
- Maintain a high standard of personal hygiene and be in proper uniform at all times.
- To ensure the front office management team are aware of any VIP’s coming to the hotel or guests that may require special attention
- Each colleague is expected to carry out all reasonable requests by management which the colleague is capable of performing.
- Knowledge of Front Office, Guest Relations and Reservations operational procedures.
- Good working knowledge of Reservations, Switchboard and Guest Inventory systems.
- Knowledge of overall hotel operations as they affect department.
- Good presentation, platform and training/facilitation skills.
- Ability to use standard software applications and hotel systems.
- Knowledge of safety standards.
Benefits & Perks:
- Health Insurance - Choose from three plans!
- Dental, Vision, & Accident Insurance
- Life Insurance
- Ski Pass or Equivalent Bonus
- 401(K) Plan with Employer Match
- Paid Time Off & Paid Sick Time
- Career Development Trainings
- Discounts at Eye Pieces & Venture Sports
- Sabbatical Program
- $500 Referral Program
- Employee Assistance Program
