Description

Highlands Lodge has an immediate opportunity to join our team as on Overnight Front Desk Agent. As the sole Front Desk Agent during the overnight shift, you’ll be the go-to professional ensuring smooth operations, exceptional guest service, and peace of mind after hours. This role is perfect for a proactive, hospitality-driven individual who thrives independently and takes pride in creating a welcoming, seamless experience. Sound like you? Let's talk!

Duties Include:

Respond promptly and professionally to guest requests; greet all guests and owners with courtesy and expertise.
Perform thorough arrival inspections, coordinating with Front Desk and Property Manager on any maintenance issues before guest arrivals.
Escort guests and their luggage upon arrival/departure and provide unit orientations or property tours as needed.
Maintain clean, inviting public areas, including the lobby, pool, coffee station, and garages, and ensure timely delivery of guest and owner requests.
Assist with minor repairs and guest home needs, staying knowledgeable of all safety and security protocols.

Location: Highlands Lodge - Beaver Creek, CO

Start Date: 6/19/2026

Pay Rate: $23 - $24/hr

Employment Status: Full-Time, Year Round

Schedule: 9:00PM - 7:00AM

Posting Closing Date: 7/24/2026 or when filled

Minimum Requirements

The ideal candidate has customer service experience, preferably in front desk or front office roles, with additional hospitality experience being a plus. Bilingual proficiency in English and Spanish is also highly desirable.

Benefits & Perks:

In addition to onsite parking, our benefits package is designed to enhance your overall experience and well-being. Winter Incentive Program for full-time employees, and generous Paid Time Off. Choose from three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance, all available for full-time staff. We offer a 401(K) Plan with a discretionary employer match. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You’ll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!

Why East West:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

Work Location: In person

East West

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Overnight Front Desk Agent