The Club Crested Butte is excited to announce the exceptional career opportunity of Assistant Racquets Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Physical Requirements:
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Medium work – Exerting up to 50 pounds of force occasionally, and/or 50 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
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Ability to stand and/or walk during entire shift.
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Flexible and long hours sometimes required.
General Requirements:
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Always maintain a warm and friendly demeanor.
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Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
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Must be able to multitask and prioritize departmental functions to meet deadlines.
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Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel required meetings and trainings.
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Maintain regular attendance in compliance with Troon Standards, as required by scheduling, which will vary according to the needs of the hotel.
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Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
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Comply with Troon Standards and regulations to encourage safe and efficient hotel operations.
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Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
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Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
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Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
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Must be able to maintain confidentiality of information.
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Must be able to show initiative, including anticipating guest or operational needs.
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Perform other duties as requested by management.
DUTIES & FUNCTIONS
Fundamental Requirements:
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Knows all aspects of all positions within the department.
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A motivated and team-oriented individual.
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Coaching junior classes, private lessons, camps, match play and academy.
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Instruct adult drills, private lessons, and camps.
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Coaching pickleball drills, private lessons, and camps.
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Organizing and running mixers or round robins for tennis, pickleball and juniors.
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Does weekly walkthroughs with the team to ensure Director of Tennis of all repairs that need to be achieved.
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Helps maintain an organized office.
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Always comply with standard and regulations to encourage safe and efficient tennis operation.
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Maintain regular attendance.
Benefits:
Extra Information:
80% commissions on private lessons (member rate $120). Flat fee base payout for the following: Hit with a Pro $65, Adult Clinics $125, Junior Clinics $100. Hourly rate applies to court maintenance, socials, and clubhouse tasks.
