About the Role

Valdoro Mountain Lodge is seeking a friendly, detail-oriented Front Desk Clerk to join our team. As the first point of contact for owners and guests, this role is essential to delivering exceptional hospitality and creating memorable stay experiences.

Key Responsibilities

Greet and check in/check out guests in a warm, professional manner
Provide information about resort amenities, local attractions, and services
Handle guest requests, concerns, and service recovery with urgency and care
Manage reservations, room assignments, and daily front desk operations
Process payments and maintain accurate records
Coordinate with housekeeping and engineering teams to ensure a seamless guest experience
Maintain a clean, organized, and welcoming front desk area

Qualifications

Previous hospitality, hotel, or customer service experience preferred
Strong communication and problem-solving skills
Ability to remain calm and professional in a fast-paced environment
Comfortable using computer systems and property management software
Flexible availability, including weekends and holidays

What We’re Looking For

Positive, guest-first attitude
Reliable and dependable team player
Strong attention to detail
Passion for delivering outstanding service

This role is perfect for motivated individuals who thrive in fast-paced environments and enjoy helping others through excellent organizational skills and proactive support. Join us to be part of a vibrant team dedicated to delivering outstanding service every day!

Pay: $20.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health savings account
Vision insurance

Work Location: In person

Valdoro Mountain Lodge

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