Fairfield Inn & Suites The Dalles is looking for a Front Desk Associate to join our team! Our culture honors hard work, honesty, and individuality. At its core is a commitment to hiring for The Hospitality Attitude.
Currently Hiring:
- Front Desk Associate – Competitive Wage + $500 Hiring Bonus!
- Morning and Day Shifts
- Weekends Required
Shift Details:
- Thursday - Sunday
- Thursday, Friday Shift: 8 am-4 PM
- Saturday, Sunday Shift: 6 am-2 PM
Front Desk Agent Duties and Responsibilities:
- Manage online, phone, and in-person room reservations
- Welcome guests, check them in, distribute room keys, and explain the hotel’s amenities
- Take payment from customers
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Assist guests with the planning of special events such as weddings and business conferences
- Arrange specialized services for VIP customers
Requirements:
- Hotel experience preferred (but not required)
- Energetic
- Focused
- Detail Oriented
- Excellent Guest Service Skills
- Quick decision-making skills
- Organizational skills
- A team player
- Positive Attitude
Benefits:
- $500 Hiring Bonus!
- Paid time off
- Holiday Pay
- Medical insurance
- Profit sharing/401K
- Hotel Discounts with Escape Lodging
- And more!
Key Word Search:
Guest Services, Customer Services, Hotel Receptionist, Reservation Management, Cashier.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person