Acts as the primary point of contact, managing guest check-ins/check-outs, reservations, and payments while providing exceptional customer service.
Responsibilities
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Pay: $15.50 - $16.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
