Arcadia Bluffs Golf Club is one of the premier golf destinations in The United States, offering 3 breathtaking golf courses, exceptional lodging, & exquisite dining.
We are searching for a Hotel Receptionist to join our seasonal team for Summer 2026! The Lodge operates 7 days a week from April through November.
Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Benefits:
- Employee dining and lodging discounts as well as golf privileges
- Employee retail discounts
- Uniforms provided
- Ongoing training to build critical skills for current and future roles - career advancement opportunities
- Strong team culture
- 401(k) Plan with company match (21+)
Summary:
The Hotel Receptionist is the face of The Lodge, the first impression we give, and it is imperative that you set the tone for a wonderful accommodation experience for all our guests. This position provides a friendly, professional and efficient service to all hotel and daily visitors, upholding Arcadia Bluffs’ vision and standards.
Responsibilities:
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- Answer a multi-line phone system using proper phone etiquette
- Perform check-in procedure and assist guests with loading and unloading luggage and/or golf clubs
- Check availability and schedule room reservations, golf tee times and dining reservations using appropriate software
- Exceed guests’ satisfaction by addressing requests, concerns and problems with urgency
- Monitor and respond to the Lodge email in a timely manner
- Report any maintenance/equipment issues to the Front Desk Manager
- Perform data entry and filing activities
- Perform cash and credit card transactions and balance the cash drawer daily
- Keep workspace and all common areas with amenities for guests clean and stocked at all times
- Monitor and stock the guest bathrooms
- Maintain clear and efficient communication and coordination with all departments of the Club
Qualifications/Skills:
- Previous customer service experience is required
- Experience with Front Tee or Open Table software a plus!
- Excellent communication skills with a friendly, outgoing disposition
- Must be technologically savvy with ability to multi-task with ease
- Organizational skills required
Physical Requirements & Working Conditions:
- Must be able to work days, nights, weekends, and holidays
- Must be able to be on feet for long periods of time
- Ability to reach, bend and stoop frequently
Check us out on Facebook or Instagram at @arcadiabluffs or visit our website for more company information at www.arcadiabluffs.com
Equal Opportunity Employer
Job Types: Full-time, Part-time, Seasonal
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Free parking
Work Location: In person