Front Desk Agent - Rise Uptown Hotel

Remington Lodging & Hospitality • Phoenix, AZ, US • 4m ago

What you will be doing

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Requirements:

What we are looking for

High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Related Jobs

Front Desk Agent - Embassy Suites Phoenix Biltmore

Hilton • Full-time • Phoenix, AZ, US • 1m ago

Front Desk Agents / Receptionists

1m ago

Front Desk Agent

Marriott's Canyon Villas • Full-time • Phoenix, AZ, US • 4m ago

Front Desk Agents / Receptionists

4m ago

Front Desk Agent

Troon • Scottsdale, AZ, US • 5m ago

Front Desk Agents / Receptionists

5m ago

Front Desk Agent

TownePlace Suites Glendale • Glendale, AZ, US • 9m ago

Front Desk Agents / Receptionists

9m ago

Server Assistant (Upscale / Fine Dining)

Mastro's Ocean Club • Scottsdale, AZ, US • 4m ago

Servers / Waitstaff

4m ago

Server

The Canal Club • Part-time • Scottsdale, AZ, US • 5m ago

Servers / Waitstaff

5m ago

Pool Attendant/Server

Four Seasons • Full-time • Scottsdale, AZ, US • 6m ago

Servers / Waitstaff

6m ago