Find Your Future in Paradise!
Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis.
We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.
WHY CATALINA ISLAND COMPANY?
The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration!
In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players. The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort.
We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests. Join a team that is as vibrant, dynamic, and unique as the island itself!
JOB SUMMARY
As a Server, you are responsible for providing exceptional food and beverage service to guests providing a high level of customer service to each guest. You will create memorable experiences by delivering attentive, friendly, and knowledgeable service, ensuring guest satisfaction at every step.
JOB RESPONSIBILITIES
Job duties include, but are not limited to:
Explain menu items, specials, and making recommendations
Accurately take orders and enter them into the POS system
Promptly serving food and beverages accurately and timely to ensure guest satisfaction
Monitor guest satisfaction and addressing requests
Process payments and handling transactions
Keep work areas clean and organized
Work with kitchen and bar staff for efficient service
Set up and break down of service area for the shift
Support Banquets in server duties as needed
Follow all health, safety, and sanitation standards
Other duties as assigned
QUALIFICATIONS
Must be at least 18 years old
Previous experience as a server in a restaurant or hospitality setting
Excellent communication and customer service skills
Ability to work in a fast-paced environment and handle multiple tasks
Commitment to delivering exceptional service
Excellent interpersonal and communication skills
Knowledge of wine, spirits, and food pairings
Ability to develop partnerships and collaborate with other departments.
Strong attention to detail and accuracy skills.
California Food Handlers Certificate (completion at time of hire)
RBS (Responsible Beverage Service) Certificate (completion at time of hire)
DETAILS
Position Type: Seasonal
Season Dates: April-October
HOUSING
The Catalina Island Company offers shared housing as an option for eligible employees at a subsidized rate. Employees are responsible for paying a portion of the housing cost, typically deducted through payroll.
Accommodation generally includes shared bedrooms, shared bathrooms and a community kitchen. Housing is subject to availability and cost will vary based on location.
PAY TRANSPARENCY
The pay scale for this position ranges between $16.90-$17.87 per hour depending on the work location. The pay is the hourly rate plus gratuities.
WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS
This position works in a busy restaurant environment that can be warm, noisy, and fast-paced. This role involves indoor and outdoor environments. Must be comfortable and able to stand for up to 6-8 hours per day. Must be able to lift up to 40 lbs. Requires dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, management and team.
SCHEDULE
This position requires a flexible schedule, with rotating weekday and weekend shifts, including day, night, and holiday hours.
LIFE ON CATALINA ISLAND
A fast paced, exciting work environment with upward mobility and growth opportunities.
Meet and engage with people from all over the country and world!
COMPANY PERKS
Employee discounts and perks – restaurant, hotels and activities.
Beautiful island views and a summer of adventure!
BEING YOU AT CATALINA ISLAND COMPANY:
We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
We welcome applications from people with disabilities and provide reasonable accommodations as needed for our candidates. Please discuss this with our Talent Acquisition team during our selection process.