The Hermitage Inn seeks Reception Associates.

If you love taking care of people and working at an establishment that values its team members as much as their guests, we want to meet you. Please respond to this ad with your resume if you think you would be a good fit!

Hotel Front Desk Job Responsibilities:

Welcome guests in a warm and friendly manner

Ascertains their lodging, purchasing needs

Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary

Knows all essential aspects of our resort or hotel operations

Registers guests and manages the rooming chart

Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers

Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems

Balances cash drawer by counting cash at beginning and end of work shift

Monitors lobby and check-in activity to determine room flow

Responds to guest inquiries and requests in a timely, friendly, and efficient manner

Provides pre-arrival support for guests arriving on packages

Facilitates correspondence with guests

Acts as the site liaison for the services and sales center

Works collaboratively with any resort associates and resources

Hotel Qualifications / Skills:

Verbal Communication

Customer Service

Resolving Conflict

Teamwork

Energy Level

Thoroughness

Professionalism

Education, Experience, and Licensing Requirements:

High school diploma

Prior resort or hotel experience preferred

Familiarity with telephone, office, and point-of-sale software a plus

The Hermitage Inn (“The Hermitage”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: The Hermitage is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Hermitage are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sexual orientation, gender identity, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Hermitage will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now: http://ezapphire.com/hotel-front-desk-professionals-1

Job Type: Part-time

Pay: From $23.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule

Work Location: In person

The Hermitage Inn

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