Overview:

Responsibilities:

Serve food courses and alcoholic beverages to guests
Set tables according to service standards
Answer questions on menu selections to guests
Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Record transaction in MICROS system at time of order
Check in with guests to ensure satisfaction with each food course and/or beverages
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete closing duties, including restocking items, turning off lights and fire pit, looking all doors etc.
Present physical and accurate check – 2 copies to guests and process payments
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company and FORBES standards
Run food and bus tables when you find extra time
Anticipate and address guests` service needs
Speak with others using clear and professional language
Develop and maintain positive working relationships with others and support your team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
Thank guests with genuine appreciation
Perform other reasonable job duties as requested by Supervisors

Additional Duties & Responsibilities:

Adhere to departmental policies and procedures
Effectively communicate with peers, management, line and front of the house employees
Practice effective listening: (seek to understand)
Perform related duties as required
Be responsible for the cleanliness of the immediate work area as well as the general property
Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
Be courteous to all guests and coworkers
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes at Terranea

Qualifications:

Experience, Education, & Licensure:

Minimum 2 years in fine dining
Hotel experience preferred
High School diploma preferred
Have at least 2 years of experience in bartending, in addition to knowledge of French/Californian cuisine

Compensation

Base Pay Start Rate: $16.90/Hr. +Tips!

We offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

Terranea Resorts

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