SynaTek Solutions is seeking a dynamic and enthusiastic Sales and Service Technician for Husqvarna Robotics. This position is based in the Detroit Metro area.

Company Overview:

SynaTek Solutions is a customer-centric company driven by innovation and dedicated to delivering exceptional solutions in the green industry. With a focus on the Golf, Landscape and Sports Turf markets, we are introducing Husqvarna Robotics, a leader in robotic mowing technology. We are expanding our presence in the Michigan, Ohio Valley, Pennsylvania, and surrounding regions and are seeking a highly skilled and motivated individual to join our team as a Sales and Service Technician for the Detroit Metro area.

Key Responsibilities:

As a Sales and Service Technician, you will play a crucial role in promoting and servicing Husqvarna robotic mowers. Your responsibilities will include:

Travel:
Travel is required based on the customer's location; however, there is the opportunity to work from home, providing flexibility.
Sales and Support:
Provide expert knowledge of Husqvarna robotic mowers, conduct product demonstrations, perform site assessments, and handle installations, maintenance, and repairs.
Customer Relationship Management:
Build and nurture customer relationships using the Husqvarna Robotic Product Line. Generate quotes, manage sales orders, and maintain clear communication from installation through to ongoing maintenance.
Technical Expertise:
Perform product demos, installations, repairs, and routine maintenance, ensuring that customers receive the highest level of service and satisfaction.
Coordination:
Collaborate with internal teams to ensure smooth project execution and provide excellent customer service. Report to the Sales and Technical Team Leaders.
Marketing and Networking:
Represent SynaTek at industry events, conferences, and local demo days to build brand awareness and expand your network.
Training & Development:
Stay up-to-date with the latest product offerings and industry trends through continuous training and development.

Preferred Qualifications:

Experience:
- Previous experience in golf course maintenance or a sales role within the turf, landscape, or golf market.
- Familiarity with robotic technologies or a keen interest in learning about robotics.
Skills:
- Strong communication and interpersonal abilities.
- Ability to work independently and manage projects autonomously.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to master other software tools.
Other Requirements:
- Valid driver’s license with a clean driving record.
- Ability to lift up to 50 lbs and work outdoors.
- A strong problem-solving mindset and attention to detail.

What We Are Looking For:

Self-Starter: Ability to work independently, take initiative, and prioritize tasks effectively.
Customer-Centric: Passionate about providing exceptional customer service and helping clients solve their challenges.
Team Player: Collaborative mindset with a focus on both internal teamwork and external customer relationships.
Strong Technical Aptitude: An interest in robotics and cutting-edge technology within the green industry.
Organizational Skills: Capacity to manage multiple tasks and projects in a fast-paced and dynamic environment.

Compensation & Benefits:

Salary: $80,000 - $90,000 + performance-based incentives.
Benefits:
- Comprehensive medical coverage.
- 401(k) plan with company matching.
- Paid time off (vacation, sick leave, holidays).
- Paid maternity/paternity leave.
Reimbursement:
- Company-provide vehicle allowance and cell phone usage.
- Tools provided

How to Apply:

Interested candidates can apply by submitting a resume and cover letter outlining your experience and why you are a great fit for the role.

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Synatek Solutions

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