InnSeason Resorts is seeking a dynamic and detailed individual for Front Desk Agent in Falmouth, Cape Cod at our Captain's Quarters resort. This is a full-time, year-round position. Pay range is $17-20 per hour, depending on experience and the schedule is a mix of day and evening shifts, Monday thru Sunday (weekend shifts required).

The main responsibilities of the Front Desk agent are positive guest interaction, check-ins and check-outs, assisting guests with their requests, handling the cash drawer, and operating a switchboard. We are looking for someone who is energetic, has a good attitude and likes to interact with people.

Applicants must be at least 18 years of age, as the duties and scheduling requirements of this position are not eligible for employment by minors under applicable law.

Skills Required

Strong verbal and written communications skills.
Strong computer skills
Attention to detail and the ability to multi-task.
Strong Customer Service skills with and outgoing personality.
Strong decision making skills with the ability to prioritize
Must be flexible in scheduling (Weekends required)
Must be able to stand or sit for long periods of time
Ability to work regardless of weather conditions

Benefits for Full-time employees Include:

Health insurance
Employee & family lodging discounts
Flexible schedule
Dental insurance
Life insurance
Vision insurance
Paid time off incl. vacation, personal & holiday pay
Referral program
Bereavement and jury duty pay

No phone calls, please. All inquiries regarding the status of your application must be submitted via Indeed messenger.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance

Experience:

Front desk: 1 year (Preferred)
Customer service: 1 year (Preferred)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Falmouth, MA 02540 (Preferred)

Work Location: In person

InnSeason Resorts

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