Front Desk Representative

AmericInn by Wyndham in Baxter, MN is actively seeking a reliable full-time or part-time Front Desk Clerks and Night Auditors to ensure our guests are welcomed and taken care of from the start. Do you have experience in the hospitality industry? Would you like to work with a great team of hardworking people? Do you want to work for a company that values you and appreciates your contributions? If so, please read on!

This 7-3am, 3-11pm or overnight 11pm - 7am receptionist position earns a competitive wage of $15-$17 per hour based on experience and availability. We provide fantastic benefits and perks, including paid time off (PTO) starting the first day, and lodging discounts. If this sounds like the right opportunity in the hospitality industry for you, apply today!

ABOUT AMERICINN BY WYNDHAM

As your welcoming neighbor, we offer genuine hospitality at our hotels. You’ll feel right at home with our friendly service, free WiFi, and hot homestyle breakfast served every morning. Our locations are great for groups and many also provide meeting spaces, pet-friendly rooms, and heated indoor pools. We offer comfortable accommodations and caring staff that ensure every stay is memorable.

We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Our employees take care of our guests, so we take good care of our employees! We work to ensure that our employees have a positive family-oriented environment and are set up for success!

A DAY IN THE LIFE OF A NIGHT AUDIT REPRESENTATIVE

As a Front desk/Night Audit Receptionist, you are the face of hospitality. You enter reservation information into our hotel booking system and warmly check guests in or out when the time comes. At times, you process same-day reservations and cancellations. You work to assure the highest level of satisfaction for our guests. Working closely with housekeeping and maintenance, you schedule or report any requests as needed. Leveraging your customer service skills, you accommodate special requests by guests and managers whenever possible.

You are available to our guests at all times, whether during the morning, evening, or night shift. You take charge of helping clients, complete daily cleaning checklists, follow all safety procedures, and properly perform night audits. You enjoy meeting guests, and helping them have the best experience possible at our hotel gives you a great sense of accomplishment!

QUALIFICATIONS

Exceptional customer service skills

Are you a customer service rockstar who takes pride in a job well done? Can you effectively prioritize multiple tasks? Do you have a friendly disposition and a positive attitude? Would like to join a company with a family-like culture and engaging environment? If yes, we want to meet you!

WORK SCHEDULE FOR A FRONT DESK REPRESENTATIVE

This receptionist position offers various morning, evening, or night shifts, including 7:00 am - 3:00 pm and 3:00 pm - 11:00 pm and 11:00 pm - 7:00 am. Our Front desk and Night Audit positions are responsible for assuring the highest level of guest satisfaction by providing superior customer service; checking guests into and out of the hotel as well as answering phone calls and customer inquiries; maintaining all documentation regarding room registration, changes, charges, credit card transactions, guest service and maintenance issues; positively representing and promoting the property. Shift available is overnight 11pm-7am. Weekends are required.

Benefits include a competitive starting pay, discounts and vacation time. Apply online by using your Indeed account.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

Employee discount
Paid time off

Work Location: In person

AmericInn by Wyndham Baxter, MN

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